Privacy Policy

Last Updated: Sept 2, 2024

At Innovation Retreats, we are committed to protecting your privacy and ensuring that your personal information is handled in compliance with relevant privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the General Data Protection Regulation (GDPR), the Personal Information Protection and Electronic Documents Act (PIPEDA), and Mexico's Federal Law on the Protection of Personal Data Held by Private Parties.

1. Information We Collect

We collect the following personal information from you when you use our services:

  • Names

  • Email addresses

  • Payment information

  • Billing/shipping addresses

  • Phone numbers

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To process payments for our services.

  • To send you marketing emails with updates and offers (with your consent where required).

  • To organize and facilitate your participation in our retreats.

  • To provide customer support and address any inquiries you may have.

3. Legal Bases for Processing (for users in the EEA, UK, and Canada)

We process your personal information under the following legal bases:

  • Contractual Necessity: To provide the services you request, such as processing payments and organizing retreats.

  • Legitimate Interests: For marketing and improving our services, unless your rights override these interests.

  • Consent: Where required by law, such as for sending marketing emails.

4. Sharing Your Information

We do not share your personal information with third parties, except for using Stripe as our payment processor to securely handle your payment information.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete it from our systems.

6. Your Rights

Under applicable privacy laws, you have the following rights:

  • Right to Know and Access: You have the right to request details about the personal information we collect and how we use and share it.

  • Right to Rectification: You can request the correction of inaccurate personal information.

  • Right to Deletion: You can request the deletion of your personal information, subject to certain exceptions.

  • Right to Opt-Out (for CCPA/CPRA): You have the right to opt-out of the sale or sharing of your personal information. (Note: We do not sell your personal information.)

  • Right to Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

  • Right to Withdraw Consent: Where consent is the basis for processing, you can withdraw your consent at any time.

To exercise these rights, please contact us at [Insert Contact Information]. We may require verification of your identity before fulfilling your request.

7. International Transfers

If you are located outside the United States, your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. We ensure that such transfers comply with applicable data protection laws, including implementing Standard Contractual Clauses for transfers from the European Economic Area (EEA) or the United Kingdom.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete the information as soon as possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

10. Your California Privacy Rights (California Residents)

Under the CCPA and CPRA, California residents have specific rights regarding their personal information. In addition to the rights listed above, you may also request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [Insert Contact Information].

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info.innovation.retreats@gmail.com
Address: 6490 SR 179, Sedona, AZ 86351